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E-Resources & Access News

Service Update: New Ask Us Contact Form

By lrowat01 on June 1, 2026

Effective today, the UBC Library Ask Us website provides students, staff, faculty, alumni and guests with FAQs and a new form to report online access issues and engage with our team. 

Library employees are encouraged to report online access issues …

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Lost access to Cambridge University Press

By ryan regier on March 31, 2026

UPDATE: Issue Fixed as of 9:45 am March 31, 2026 We have lost access to Cambridge University Press. Users will see a ‘503 Service Temporarily Unavailable’ error. Users will see a red box pop-up saying ‘The organization you have selected has not submitted information to Cambridge University Press for their Shibboleth/Athens account. Therefore you cannot […]

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