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An aggregation of UBC Library blogs that highlight the Library’s collections, services, spaces and events.

March 2025
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UBC LIBRARY BLOGGERS

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National Film Board – “Sorry this content is not available to view in your current location.”

By ryan regier on March 6, 2025

When trying to access National Film Board (NFB) films users may see a “Sorry this content is not available to view in your current location.” error when trying to watch the film. eResources is investigating and working on a long term solution As a short-term workaround, you might be able to watch the film if […]

Posted in Broken Links, eResources Blog | Read More | No Comments

Pitchbook Login Issues

By ryan regier on February 26, 2025

Users of Pitchbook may see some login issues or an “Invalid IP” error. To successfully login, make sure: You are logging in via the UBC Pitchbook site, not Pitchbook.com. The UBC Pitchbook site looks like the screenshot below. A ‘Invalid IP error’ is either caused by logging by the wrong page (Pitchbook.com instead of the […]

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Criterion and Audio Cine Issues when using Firefox browser

By ryan regier on November 20, 2024

When using the Firefox browser, users may see a “Media unavailable: You don’t have permissions to view this media” error when they try to stream a video. This error is more likely when using a UBC computer. eResources is working on the issue. As a workaround, please use a different browser (Chrome, Edge, Safari) to […]

Posted in Audio/Video resource, Browsers, eResources Blog | Read More | No Comments