By ryan regier on September 29, 2025
At this time, the eResources team is experiencing a temporary staffing shortage. As a result, our capacity to address all inquiries is limited. We are currently prioritizing issues that are critical to academic continuity (e.g., support for student to completing coursework) or that affect a broader group of users. While we may not be able […]
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By ryan regier on September 26, 2025
Access to the Nkoda App is currently down. Users are prompted to create a personal subscription when trying to access.
eResources has reached out to Nkoda to troubleshoot and access should be up soon.
Posted in Databases, eResources Blog | Read More | No Comments
By ryan regier on September 17, 2025
MathSciNet has moved to a new system of authentication that is causing issues. eResources is investigating.
As a workaround, please access MathSciNet directly via the Library Resource Page instead of logging in via the website.
The Resource Page link i…
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By ryan regier on September 5, 2025
Our access to National Theatre Collection (1 and 2) and Royal Shakespeare Collection is now via Alexander Street instead of Bloomsbury’s Drama Online. This switchover happened more suddenly then we thought it would and the eResources team is working on changing the links. In the meantime, to obtain access to these videos, please search for […]
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By ryan regier on August 15, 2025
Due for unforeseen circumstances the eResource Team will be short staffed between August 15th – Sept 5th. We will be slow to respond to tickets and emails. Thank you for your patience. Please do feel free to follow up if you don’t get a response from us within a few days. Thank you, Ryan Ryan Regier […]
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By ryan regier on August 5, 2025
All users who are trying to access Pitchbook are getting redirected to a new login site and then seeing an Invalid IP error when they try to login.
https://resources.library.ubc.ca/page.php?details=pitchbook&id=2710
We have reported to Pitchbook an…
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By ryan regier on July 16, 2025
On August 5, 2025, the Library’s main EBSCOhost profile will migrate to a new user interface. This interface will become the new point of access for all subscribed EBSCOhost databases. A select number of medical and allied health databases will remain accessible on the old interface until December 22, 2025. Visit the new LibGuide to learn […]
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By ryan regier on June 26, 2025
Users trying to access AMS (American Mathematical Society) books or journals are currently being forced to login twice to access content. After logging in via the library website and landing on the AMS page, AMS will send users to a ‘Access through your institution” page when trying to access full text. If you search for […]
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By ryan regier on June 17, 2025
Users will see a “ATYPON – Access Denied” error when trying to access a large number of publisher websites. ATYPON is a platform provide that many publishers use to allow them to authenticate users. Multiple Universities are seeing this problem. As a workaround, please use the OpenAthens Proxy by placing this text in front of […]
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