By ryan regier on July 18, 2024
Taylor and Francis is seeing a large-scale access issue with our authentication service, OpenAthens. Users will see a 404 Not Found error. As a workaround please access Taylor and Francis eBook Website by the Resource Page and search for the title of the book you are looking for there – https://resources.library.ubc.ca/page.php?details=taylor–francis-ebooks&id=2361 OpenAthens has an this […]
Posted in Broken Links, eResources Blog | Read More | No Comments
By ryan regier on July 15, 2024
Users are seeing a “We’re very sorry, but the page you requested couldn’t be found.” when trying to login via OpenAthens to Sage Explorer
As a workaround, use this link – https://resources.library.ubc.ca/page.php?details=s…
Posted in Broken Links, eResources Blog | Read More | No Comments
By ryan regier on July 10, 2024
We are currently seeing some issues with Summon struggling to load our holding information for print material.
Users will see a slow loading ‘Checking Availability” under search results and then an availability that may be missing library b…
Posted in eResources Blog | Read More | No Comments
By ryan regier on July 2, 2024
We’ve lost access to Irwin Law ebooks via the Vlex Platform – https://resources.library.ubc.ca/page.php?details=vlex-global&id=2661
We are investigating and will get this resolved as soon as we can.
Posted in Broken Links, eResources Blog | Read More | No Comments
By ryan regier on May 3, 2024
Users are seeing a “Sorry, something went wrong trying to log you in.” error when trying to access Canada Commons or Policy Commons.
We are working to resolve the issue.
As a workaround please access via the Resource Pages – https://r…
Posted in Broken Links, eResources Blog | Read More | No Comments
By ryan regier on April 11, 2024
UBC Users may see a ‘PHUB error’ when trying to login via their CWL to UBC Library.
We are still trying to figure out what is causing this issue and are working to solve it urgently!
We understand this a stressful time for students. We will…
Posted in Broken Links, eResources Blog | Read More | No Comments
By ryan regier on April 5, 2024
Our authentication service, OpenAthens, is currently seeing issues with ScienceDirect. A lot of users are being blocked access. Seems to be impacting multiple institutions. We are investigating! A couple workarounds that seem to work: From the ScienceDirect page, if you click the Orange Institutional Icon and search for University of British Columbia Library, you can […]
Posted in Databases, eResources Blog | Read More | No Comments