By ryan regier on October 6, 2026
Users are currently are unable to access Refinitiv. https://guides.library.ubc.ca/az/refinitiv-workspace
Users are seeing a “missing_parameters” or “Error loading Layout data” when logging in.
EResources is investigating!
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By ryan regier on September 23, 2026
We’ve lost access to CSA Standards when accessing via OpenAthens. Users will see a blank screen or a ‘You have been blocked’.
eResources is investigating.
As a workaround please access CSA via an on-campus wifi or computer or …
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By ryan regier on September 23, 2026
We’ve lost access to some Sage Journals for the years 2020-2024. eResources is investigating.
UBC Library did cancel multiple Sage Journals in 2026, but we have retained access pre-2025.
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By ryan regier on March 31, 2026
UPDATE: Issue Fixed as of 9:45 am March 31, 2026 We have lost access to Cambridge University Press. Users will see a ‘503 Service Temporarily Unavailable’ error. Users will see a red box pop-up saying ‘The organization you have selected has not submitted information to Cambridge University Press for their Shibboleth/Athens account. Therefore you cannot […]
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By ryan regier on March 6, 2026
UBC Library is pleased to announce that we will be moving to a new Single Sign On (SSO) approach to Pitchbook. On the morning of Wednesday, March 11th , UBC users will be able to login directly to Pitchbook via the Library Website with their UBC CWL login. Users will no longer need to login multiple […]
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By ryan regier on February 25, 2026
We are seeing reports of users seeing blocked access to CPS. We are investigating.
Please use the workaround link here – https://resources.library.ubc.ca/page.php?details=cps&id=674
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By ryan regier on February 24, 2026
Users are unable to access Factiva Journals and left at a Factiva Login Page.
eResources is investigating. In the meantime, please use the Factiva link on the Resource Page which still works – https://resources.library.ubc.ca/page.php?details…
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