Blocked Access to Refinitiv

Users are currently are unable to access Refinitiv. https://guides.library.ubc.ca/az/refinitiv-workspace

Users are seeing a “missing_parameters” or “Error loading Layout data” when logging in.

EResources is investigating!

Lost Access to CSA Standards

We’ve lost access to CSA Standards when accessing via OpenAthens. Users will see a blank screen or a ‘You have been blocked’.

eResources is investigating.

As a workaround please access CSA via an on-campus wifi or computer or …

Lost Access to 2020-2024 for Sage Journals

We’ve lost access to some Sage Journals for the years 2020-2024. eResources is investigating.

UBC Library did cancel multiple Sage Journals in 2026, but we have retained access pre-2025.

Lost access to Cambridge University Press

UPDATE: Issue Fixed as of 9:45 am March 31, 2026 We have lost access to Cambridge University Press. Users will see a ‘503 Service Temporarily Unavailable’ error. Users will see a red box pop-up saying ‘The organization you have selected has not submitted information to Cambridge University Press for their Shibboleth/Athens account. Therefore you cannot […]

Pitchbook – New Login Process

UBC Library is pleased to announce that we will be moving to a new Single Sign On (SSO) approach to Pitchbook. On the morning of Wednesday, March 11th , UBC users will be able to login directly to Pitchbook via the Library Website with their UBC CWL login. Users will no longer need to login multiple […]

CPS Access Issues

We are seeing reports of users seeing blocked access to CPS. We are investigating.

Please use the workaround link here – https://resources.library.ubc.ca/page.php?details=cps&id=674

Factiva Access Issues – Left at Login Page

Users are unable to access Factiva Journals and left at a Factiva Login Page.

eResources is investigating. In the meantime, please use the Factiva link on the Resource Page which still works – https://resources.library.ubc.ca/page.php?details…