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An aggregation of UBC Library blogs that highlight the Library’s collections, services, spaces and events.

May 2025
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Lost access to UN Comtrade

By ryan regier on May 14, 2025

Subscription access currently not working. Free access only. Eresources is investigating!
https://resources.library.ubc.ca/page.php?details=united-nations-commodity-trade-statistics-database&id=482

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National Film Board – “Sorry this content is not available to view in your current location.”

By ryan regier on March 6, 2025

When trying to access National Film Board (NFB) films users may see a “Sorry this content is not available to view in your current location.” error when trying to watch the film. eResources is investigating and working on a long term solution As a short-term workaround, you might be able to watch the film if […]

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Bates’ guide to physical examination and history taking – eBook linking issues

By park on February 28, 2025

Users are not able to access Bates’ guide to physical examination and history taking. Upon investigation, it appears there is linking issues with ebooks from the LWW Health Library – Premium Basic Sciences collection. Either the link is not working or the link is going to an international version of the ebook and seeing an […]

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Pitchbook Login Issues

By ryan regier on February 26, 2025

Users of Pitchbook may see some login issues or an “Invalid IP” error. To successfully login, make sure: You are logging in via the UBC Pitchbook site, not Pitchbook.com. The UBC Pitchbook site looks like the screenshot below. A ‘Invalid IP error’ is either caused by logging by the wrong page (Pitchbook.com instead of the […]

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