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An aggregation of UBC Library blogs that highlight the Library’s collections, services, spaces and events.

July 2025
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“ATYPON – Access Denied” error impacting Wiley, Sage, AAS, Science Journal and more

By ryan regier on June 17, 2025

Users will see a “ATYPON – Access Denied” error when trying to access a large number of publisher websites. ATYPON is a platform provide that many publishers use to allow them to authenticate users. Multiple Universities are seeing this problem. As a workaround, please use the OpenAthens Proxy by placing this text in front of […]

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Database Down – 20-seiki Media Jōhō Dētabēsu

By ryan regier on May 30, 2025

The vendors at 20-seiki Media Jōhō Dētabēsu have let us know that the database is down and searching is not possible.
They are working to resolve but in the meantime have set up this workaround site that can be used:

http://mail.bunsei.co.jp/top

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Lost access to UN Comtrade

By ryan regier on May 14, 2025

Subscription access currently not working. Free access only. Eresources is investigating!
https://resources.library.ubc.ca/page.php?details=united-nations-commodity-trade-statistics-database&id=482

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National Film Board – “Sorry this content is not available to view in your current location.”

By ryan regier on March 6, 2025

When trying to access National Film Board (NFB) films users may see a “Sorry this content is not available to view in your current location.” error when trying to watch the film. eResources is investigating and working on a long term solution As a short-term workaround, you might be able to watch the film if […]

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Bates’ guide to physical examination and history taking – eBook linking issues

By park on February 28, 2025

Users are not able to access Bates’ guide to physical examination and history taking. Upon investigation, it appears there is linking issues with ebooks from the LWW Health Library – Premium Basic Sciences collection. Either the link is not working or the link is going to an international version of the ebook and seeing an […]

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