By ryan regier on July 16, 2025
On August 5, 2025, the Library’s main EBSCOhost profile will migrate to a new user interface. This interface will become the new point of access for all subscribed EBSCOhost databases. A select number of medical and allied health databases will remain accessible on the old interface until December 22, 2025. Visit the new LibGuide to learn […]
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By ryan regier on June 26, 2025
Users trying to access AMS (American Mathematical Society) books or journals are currently being forced to login twice to access content. After logging in via the library website and landing on the AMS page, AMS will send users to a ‘Access through your institution” page when trying to access full text. If you search for […]
Posted in eResources Blog, Vendor Drops Access | Read More | No Comments
By ryan regier on June 17, 2025
Users will see a “ATYPON – Access Denied” error when trying to access a large number of publisher websites. ATYPON is a platform provide that many publishers use to allow them to authenticate users. Multiple Universities are seeing this problem. As a workaround, please use the OpenAthens Proxy by placing this text in front of […]
Posted in Broken Links, eResources Blog | Read More | No Comments
By ryan regier on June 11, 2025
UBC Library Catalogue is currently not working https://webcat.library.ubc.ca
IT is working on it. Links to print books from Summon and other sources will not work while it is down.
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By ryan regier on May 30, 2025
The vendors at 20-seiki Media Jōhō Dētabēsu have let us know that the database is down and searching is not possible.
They are working to resolve but in the meantime have set up this workaround site that can be used:
http://mail.bunsei.co.jp/top
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By ryan regier on May 14, 2025
Subscription access currently not working. Free access only. Eresources is investigating!
https://resources.library.ubc.ca/page.php?details=united-nations-commodity-trade-statistics-database&id=482
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By ryan regier on March 6, 2025
When trying to access National Film Board (NFB) films users may see a “Sorry this content is not available to view in your current location.” error when trying to watch the film. eResources is investigating and working on a long term solution As a short-term workaround, you might be able to watch the film if […]
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By park on March 5, 2025
UBC Library has lost access to subscribed materials (reports, insights surveys) on Statista.
We are investigating and working on restoring our access. We apologize for the inconvenience.
Posted in Databases, eResources Blog | Read More | No Comments
By park on March 4, 2025
Some users trying to access Audio Ciné Films may see the error message: Invalid Portal We couldn’t find your portal audiocinehttps:. Check the URL that you used to make sure it is correct and try again. If you see this page multiple times, please see the following resources. Users’ level of access seems to vary, […]
Posted in Audio/Video resource, eResources Blog | Read More | No Comments