Service Update: New Ask Us Contact Form

Effective today, the UBC Library Ask Us website provides students, staff, faculty, alumni and guests with FAQs and a new form to report online access issues and engage with our team. 

Library employees are encouraged to report online access issues through the Library Employee Help Desk, CS: Issues and Maintenance form. 

The Crane Library: The History of UBC’s Accessible Library for the Blind

This week in advance of National AccessAbility Week 2026, we are taking a dive into Open Collections to trace the history of the Crane Memorial Library, UBC’s library for the blind and partially sighted – and the remarkable people who made it happen.

This post is part of a short blog series inspired by National AccessAbility Week 2026, which seeks to raise awareness around the importance of accessibility in Canada, and National Deafblind Awareness month which seeks to draw attention to deafblindness this June.

Content Warning: This blog post features items that may contain outdated, ableist, and derogatory language about blind, deaf and disabled people.

Before the Library – Charlie Crane

Newsclipping titled Short Course Aggies Help Blind Student. Black and white photo of man (Charlie Crane) wearing a suit with his hands folded.
The Ubyssey, January 29, 1932

The story of the Crane Library at UBC started way back in the 1930s with one man, Charles “Charlie” Allan Crane (1906-1965) who attended UBC between 1931 and 1933.

Charlie Crane was the first deafblind person in Canada to attend university when there were few accommodations for disabled students. His time at UBC was brief, but when he died in 1965, he donated the largest known private collection of Braille texts in the world (numbering around 6,000 volumes), to the University of British Columbia.

Crane Memorial Library

In 1967, after receiving the contents of Charles’s private collection UBC announced plans for the new Charles A. Crane Memorial Library in Brock Hall. Open Collections has multiple photos of the Opening Ceremony and commemorative plaque installed in 1968.

The library officially opened on April 4, 1968 on the first floor of Brock Hall after receiving funding from the CNIB and the UBC Woodward Foundation. A generous donation of $4,700 from the Delta Gamma sorority was used to create a small reading room.

Paul and Judy

Two key figures that pop up a lot in the Crane Library are Paul and Judy Thiele. Paul was a partially sighted MA student who became the head of the Crane Memorial Library in 1968, and went on to teach at UBC for 35 years before retiring in 2001. In 2021, Paul was awarded an Honorary Doctorate by UBC for his pioneering work at the Crane Library before he passed away in 2023.

Judith Thiele was the first blind person to graduate with a library degree in Canada. During her career, she was one of the few professional librarians in Canada who was an expert in Braille and alternative formats. She worked for the library for over 20 years, serving as the Reference Librarian for the collection until her death in 1993.

Both Judy and Paul’s legacies have since been carried on by the Judith C. Thiele Memorial Scholarship and the Paul E. Thiele Bursary which are granted annually to disabled students attending UBC.

The 1970s and 1980s – Growth and “Talking Books”

The UBC Archives Photo Collection and UBC Publications collection include multiple interesting snapshots of the Crane Library during its peak operations in the 70s and 80s.

Classified ads from the Crane Library often appeared in the pages of The Ubyssey recruiting students for their volunteer reader program, which paired blind students with sighted volunteers who could read regular library books and course materials to them if a Braille version or audio recording wasn’t available.

While UBC publications such as Biblos and the UBC Library Newsletter provide other interesting details of its unique collection.

“Talking Books”

In the early 1970s, the Crane Library received multiple grants to begin a “talking book” recording program. They initially aimed to record 400-500 talking books a year, but production rapidly expanded throughout the 1970s and 80s becoming one of the library’s core services.

UBC Library Bulletin, December 1971

While the materials in the library were primarily intended to serve UBC’s blind students, they were also available to students with learning or other print disabilities.

Photos from the 1980s show the library’s extensive bookshelves, recording studio, and recording booths. Audio recording continued at the library into the 2010s and over time the library transitioned from tape reels to cassettes to CDs and eventually, digital audio.

Crane Disability Resource Centre (1995-Present)

 In 1995, the Crane Library was renamed to the Crane Resource Centre, and made a division of what was then called the Disability Resource Centre (DRC), now known as the UBC Centre for Accessibility.

Even after this, small glimpses of Crane Library continue to pop up in Open Collections throughout the 90s and 2000s, showing how the library’s services changed after the digital millennium.

Conclusion

The Crane Library is a testament to the impact and importance of accessibility at UBC and beyond. However, as we are reminded every National Accessibility Week, the work of accessibility is never truly done and we all have a role in maintaining accessibility for generations to come.

We hope you enjoyed this blog post! There is plenty more to be found on Open Collections about the Crane Library and we hope this post illuminated this underrecognized piece of UBC history for you!

For those interested in finding more, the following Open Collections Searches are useful when researching the Crane Library:

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Meet cIRcle’s New Research Assistant!

View of Koerner Library on the UBC Vancouver campus. Koerner Library is framed by green leaves on a tree.

UBC Koerner Library Exterior © UBC Library Communications and Marketing CC BY-NC-ND 2.0

 

Hello everyone, I’m Vanessa, the new Digital Repository Research Assistant at cIRcle for the Summer 2026 term. As a second year student in the UBC iSchool’s Master of Library and Information Studies program (MLIS), my main interest is working with digital repositories to support research transparency, replication, discovery, and preservation. I’m very happy to be a part of the cIRcle team, and super excited to nurture and engage my current knowledge.

My work this summer will include assisting with the deposit of digital content, updating cIRcle procedures and participating in user testing as cIRcle prepares to upgrade its version of DSpace, reviewing and enhancing metadata for existing items, and of course, contributing to cIRcle’s blog! Please look forward to hearing from me again in the coming weeks!

 

 

 

Taylor & Francis eBooks Access Issues

When attempting to access Taylor & Francis eBooks, users are encountering a Bad Gateway (502) error. This issue is currently affecting multiple institutions. OpenAthens is working with the publisher and platform provider to resolve the problem.

In the meantime, please use the following workaround link to access Taylor & Francis eBooks and search for the title you wish to view: https://proxy.openathens.net/login?qurl=https://www.taylorfrancis.com/

Event Recap: A conversation with Kanako Nishi and Allison Markin Powell 

On Friday, April 24th, acclaimed Japanese author Kanako Nishi sat down with translator Allison Markin Powell and UBC Asian Studies professor Christina Laffin for a conversation about her recently translated novel, Sakura. Originally published in Japanese in 2005, Sakura (さくら) is the first of Kanako Nishi’s novels to be translated and published in English. Sakura […]

Lost access to Cambridge University Press

UPDATE: Issue Fixed as of 9:45 am March 31, 2026

We have lost access to Cambridge University Press. Users will see a ‘503 Service Temporarily Unavailable’ error.

Users will see a red box pop-up saying ‘The organization you have selected has not submitted information to Cambridge University Press for their Shibboleth/Athens account. Therefore you cannot access Cambridge Core with this login.’

The issue seems to be with the linking from our Library Search to Cambridge. As a workaround, login to the Cambridge Website via this link – https://go.openathens.net/redirector/ubc.ca?url=https://www.cambridge.org/core

Then Search for the title you are looking for on the Cambridge website. Access should work from here.

Pitchbook – New Login Process

UBC Library is pleased to announce that we will be moving to a new Single Sign On (SSO) approach to Pitchbook. On the morning of Wednesday, March 11th , UBC users will be able to login directly to Pitchbook via the Library Website with their UBC CWL login. Users will no longer need to login multiple times or have to recreate Pitchbook accounts to access.

Our Library Pitchbook Resource Page will be updated with this new SSO login on March 11th. Please continue to use this Resource Page as your access point for Pitchbook.

I just want to give a quick thank you to the UBC Library and IT staff that worked hard to put this change in place. This should greatly increase the Pitchbook User experience at UBC.

Finally, I wanted to mention that Pitchbook has now put in place website security tools to protect against their website data from being mass downloaded. Please note that using Browser Extensions that have “Read and Change” permissions – such as translation browser extensions like Google Translate – will be flagged as website data downloading.

To be clear: Using “Read and Change”  Browser Extensions when using Pitchbook will case your account to be blocked. Please disable these Extensions before using Pitchbook.

For any Questions or Issues please respond via our Library Electronic Resources Form

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University Archives Website Update

The University Archives website has recently been updated and content from the previous version is currently being migrated. During this transition, some pages or resources may be temporarily unavailable.

An archived version of the previous website is available via the Internet Archive’s Wayback Machine here: https://web.archive.org/web/20260119042159/https://archives.library.ubc.ca/

Thank you for your patience during this transition.

CPS Access Issues

We are seeing reports of users seeing blocked access to CPS. We are investigating.

Please use the workaround link here – https://resources.library.ubc.ca/page.php?details=cps&id=674